Nerds On Line: The Ultimate $39/Month Computer Support Plan for Your Home
* Initial 1-time onboarding/setup charge of $129. This will also provide a system 'normalization'/cleanup to ensure we are ready to begin providing service.
Comprehensive, Remote IT Support for Your Home Computers
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Welcome to Nerds On Line
- All-inclusive online computer support for up to 2 computers for just $39/month.
- Expert, certified IT professionals available 7-days a week.
- Never outsourced: your friendly Nerds are always North America based.
Whether you need virus removal, network optimization, email or printer fixes, or answers to tech questions, Nerds On Line is just a call, click or email away.
* Initial 1-time onboarding/setup charge of $129. This will also provide a system 'normalization'/cleanup to ensure we are ready to begin providing service.
Why Choose Nerds On Line for Your Home IT Needs?
Nerds On Line delivers reliable, convenient, and affordable tech support specifically designed for home users. For a flat fee of $39 per month*, you get unlimited access to our skilled technicians, who are ready to resolve any issues you may face, ensuring that your technology is always in top shape.
* Initial 1-time onboarding/setup charge of $129. This will also provide a system ‘normalization’/cleanup to ensure we are ready to begin providing service.
$39/Month * – 2 Computers Covered: Protect up to 2 computers in your home under one affordable plan.
Unlimited Remote Support: Enjoy peace of mind with access to expert IT help whenever you need it.
All-Inclusive Service: From virus removal to software troubleshooting, we’ve got all your tech needs covered.
Hassle-Free Experience: No need for in-home visits—our support is fully remote, secure, and convenient.
Transparent Pricing: No hidden fees or surprise charges—just reliable IT support at a great price.
Nerds On Line: The Ultimate $39/Month Computer Support Plan for Your Home
* Initial 1-time onboarding/setup charge of $129. This will also provide a system 'normalization'/cleanup to ensure we are ready to begin providing service.
Comprehensive, Remote IT Support for Your Home Computers
Nerds On Line Monthly Computer Support Plan: What’s Included?
1. Fix Email Problems
- Set up spam filters and email sorting rules to keep your inbox organized and reduce overwhelming clutter
- Recover lost or forgotten passwords to help you regain access to locked accounts
- Configure your email client (like Outlook or Gmail) to make it easier to find and manage important messages
- Assist with troubleshooting email sending or receiving issues, including email account sync problems.
2. Kill Viruses & Bugs
- Perform virus scans and remove malware or unwanted software that’s slowing down your computer
- Install and configure antivirus software to keep your system safe while browsing online
- Ensure your browser settings are optimized to prevent phishing attacks and scams
- Set up firewall protections and block unsafe websites or suspicious network traffic
3. Resolve Printer & Network Issues
- Help troubleshoot printer connectivity issues so that your wireless or network printer works properly
- Guide you through basic network resets or Wi-Fi troubleshooting when you encounter slow speeds or connectivity glitches
- Test your home network to ensure your computers are properly connected and functioning optimally.
4. Software Installation & Updates
- Help you install or update software programs, ensuring compatibility with your system
- Resolve errors that occur during software installations or updates
- Uninstall unused or unwanted programs that might be taking up valuable space or causing performance issues
5. Device Cleanup & Optimization
- Remove temporary files and clearing caches to improve system performance
- Help optimize your system’s startup process by disabling unnecessary programs that slow down boot times
- Perform a quick system health check to identify any potential issues before they become major problems
FAQ
How Nerds On Line Can Help You with Computer Issues
How can Nerds On Line help me once I’m part of the service plan?
There are several ways we can assist you with your computer challenges once you’re part of our service plan. Whether you prefer clicking, calling, or chatting, we’ve got you covered!
How do I invite a Nerd to access my computer?
During your initial setup service appointment, we’ll install an app on your computer that allows you to invite a Nerd On Line into your system with a simple double click. Once connected, you can chat with your Nerd, show them the problem, and watch as they fix it in real-time.
Can a Nerd access my computer without my permission?
No need to worry! Our software only allows us to access your computer when *you* initiate the request. Your permission is automatically discontinued as soon as you end the remote session
Can I call for help instead of using the app?
Absolutely! Sometimes a quick phone call is all it takes. Our service plan customers often call in for support, and you’ll typically reach a Nerd On Line within minutes. We’re available 7 days a week to help with any issue.
Can I email or chat for support?
Yes, you can email your Nerd On Line with a description of your issue, send screenshots, or even list tasks you’d like us to address. You can also use the app installed on your computer to initiate a chat session at any time. We’re flexible and here to help, whether you prefer email, chat, or a phone call.
What if I need help after service hours?
Client Reviews
“Luis was absolutely amazing. Super patient and very informative. He answered all our questions thoughtfully & never made us feel as we were bothering him. If I need to call again, I will definitely ask for Luis!
Very pleased with the service! Did not have a long wait before the appointment and appreciate that, as the name says, it is on site & didn’t have to travel & wait in a big box store while the service was being done.“
Jan W
Nerds On Site Client
“Perry worked diligently to source the problem with my microphone issue and did resolve it for me. He was patient and explained to me what to do if the issue arises again.“
Kim M
Nerds On Site Client
“Jason fixed my printer offline issue as a friendly professional for which I am grateful.
I would certainly recommend Nerds On-Site if you�re having computer issues as they will listen to your problem then tell you what they can do and the cost. Great to know they are available!“
Barbara B
Nerds On Site Client
Nerds On Line: The Ultimate $39/Month Computer Support Plan for Your Home
* Initial 1-time onboarding/setup charge of $129. This will also provide a system 'normalization'/cleanup to ensure we are ready to begin providing service.